Systematic review of the measurement of happiness at work using mixed methods

  • Karla Alejandra Garduño Realivazquez Universidad de Sonora
  • Marco Alberto Núñez Ramírez Instituto Tecnológico de Sonora
  • María Nélida Sánchez Bañuelos El Colegio de Sonora

Abstract

The topic of happiness at work has been of great interest to scholars worldwide, who have attempted to define and assess this construct using instruments that measure factors such as job satisfaction, organizational commitment, subjective well-being, emotions, and affects. It remains uncertain whether these elements, when considered collectively, can accurately ascertain an individual's level of happiness at work. This study conducted a mixed-methods literature review on the measurement of happiness at work, analyzing a total of 22 academic articles from the Scopus and WoS databases, to identify the temporal evolution of publications, citation, co-occurrence of keywords, how it has been measured, the variables/dimensions and instruments used. The findings revealed that Spanish-speaking and Asian countries demonstrate superior productivity in this domain, predominantly utilizing quantitative methodologies and statistical techniques associated with construct validity. Regarding measurement instruments, three categories were identified: scales designed to assess general happiness, instruments that incorporate organizational aspects, and those that measure happiness at work on a unidimensional scale. It was concluded that "happiness at work" remains an abstract and subjective concept, making its measurement challenging.

Downloads

Download data is not yet available.

References

Alarcón, R. (2006). Desarrollo de una Escala Factorial para Medir la Felicidad. Revista Interamericana de Psicología/Interamerican Journal of Psychology, 40(1), 99-106.

Al-Hawari, M. A., Bani-Melhem, S. y Shamsudin, F. M. (2019). Determinants of frontline employee service innovative behavior: The moderating role of co-worker socializing and service climate. Management Research Review, 42(9), 1076-1094. https://doi.org/10.1108/MRR-07-2018-0266

American Educational Research Association, American Psychological Association y National Council on Measurement in Education. (2014). Standards for Educational and Psychological Testing, American Educational Research Association. https://www.testingstandards.net/uploads/7/6/6/4/76643089/standards_2014edition.pdf

Bassi, M., Bacher, G., Negri, L. y Delle Fave, A. (2013). The Contribution of Job Happiness and Job Meaning to the Well-Being of Workers from Thriving and Failing Companies. Applied Research in Quality of Life, 8(4), 427-448. https://doi.org/10.1007/s11482-012-9202-x

Benevene, P., De Stasio, S., Fiorilli, C., Buonomo, I., Ragni, B., Briegas, J. J. M. y Barni, D. (2019). Effect of Teachers’ Happiness on Teachers’ Health. The Mediating Role of Happiness at Work. Frontiers in Psychology, 10, 2449. https://doi.org/10.3389/fpsyg.2019.02449

Costa, N., Ferreira, P. y Miguel Oliveira, C. (2024). A Bibliometric Approach to the Thesis of the Happy-Productive Worker—A Journey Through the Concepts and Measurement. SAGE Open, 14(2), 21582440241249549. https://doi.org/10.1177/21582440241249549

Cueva-Estrada, J.-M. y Sánchez-Bayón, A. (2024). Gestión de la Felicidad: Bibliometría y tendencias. ANDULI. Revista Andaluza De Ciencias Sociales, 26, 1-19. https://doi.org/10.12795/anduli.2026.i26.01

De Battisti, F. y Salini, S. (2013). Robust analysis of bibliometric data. Statistical Methods and Applications, 22(2), 269-283. https://doi.org/10.1007/s10260-012-0217-0

De Waal, A. (2018). Increasing organisational attractiveness: The role of the HPO and happiness at work frameworks. Journal of Organizational Effectiveness: People and Performance, 5(2), 124-141. https://doi.org/10.1108/JOEPP-10-2017-0080

Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34-43. https://doi.org/10.1037/0003-066X.55.1.34

Donthu, N., Kumar, S., Mukherjee, D., Pandey, N. y Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285-296. https://doi.org/10.1016/j.jbusres.2021.04.070

Dutschke, G., Jacobsohn, L., Dias, A. y Combadão, J. (2019). The job design happiness scale (JDHS). Journal of Organizational Change Management, 32(7), 709-724. https://doi.org/10.1108/JOCM-01-2018-0035

Erazo Muñoz, P. A. y Riaño Casallas, M. I. (2021). Relación entre felicidad en el trabajo y desempeño laboral: Análisis bibliométrico, evolución y tendencias. Revista Virtual Universidad Católica del Norte, 64, 241-280. https://doi.org/10.35575/rvucn.n64a10

Farooq, F., Mohammad, S. S., Nazir, N. A. y Shah, P. A. (2024). Happiness at work: A systematic literature review. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-08-2023-3902

Feitor, S., Martins, T. y Borges, E. (2022). Shorted Happiness at Work Scale: Psychometric Proprieties of the Portuguese Version in a Sample of Nurses. International Journal of Environmental Research and Public Health, 20(1), 658. https://doi.org/10.3390/ijerph20010658

Fisher, C. D. (2010). Happiness at Work. International Journal of Management Reviews, 12(4), 384-412. https://doi.org/10.1111/j.1468-2370.2009.00270.x

Fitriana, N., Hutagalung, F. D., Awang, Z. y Zaid, S. M. (2022). Happiness at work: A cross-cultural validation of happiness at work scale. PLOS ONE, 17(1), e0261617. https://doi.org/10.1371/journal.pone.0261617

Galván Vela, E., Mercader, V., Arango Herrera, E. y Ruíz Corrales, M. (2022). Empowerment and support of senior management in promoting happiness at work. Corporate Governance, 22(3), 536-545. https://doi.org/10.1108/CG-05-2021-0200

Goel, P. y Singh, A. (2023). Validation of happiness at workplace scale in India – an empirical study on EdTech employees. Industrial and Commercial Training, 55(4), 441-456. https://doi.org/10.1108/ICT-02-2023-0009

Gonçalves, T. y Curado, C. (2023). The role of ethical leadership and social networks in the promotion of workplace happiness and quality of care: A cross‐sectional study. The International Journal of Health Planning and Management, 38(5), 1330-1344. https://doi.org/10.1002/hpm.3663

Handayani, N. S., Ancok, D. y Putri, D. K. (2023). Happiness in the Workplace of Women Lecturers Based on Work-Family Balance and Work Engagement. Российский психологический журнал, 20(2), 94-105. https://doi.org/10.21702/rpj.2023.2.6

Hills, P. y Argyle, M. (2002). The Oxford Happiness Questionnaire: A compact scale for the measurement of psychological well-being. Personality and Individual Differences, 33(7), 1073-1082. https://doi.org/10.1016/S0191-8869(01)00213-6

Ivens, J. (2007). The Development of a Happiness Measure for Schoolchildren. Educational Psychology in Practice, 23(3), 221-239. https://doi.org/10.1080/02667360701507301

Jambrino-Maldonado, C., Rando-Cueto, D., Núñez-Sánchez, J. M., Iglesias-Sanchez, P. P. y De las Heras-Pedrosa, C. (2022). Bibliometric Analysis of International Scientific Production on the Management of Happiness and Well-Being in Organizations. Social Sciences, 11(7), 272. https://doi.org/10.3390/socsci11070272

Kullenberg, C. y Nelhans, G. (2015). The happiness turn? Mapping the emergence of “happiness studies” using cited references. Scientometrics, 103(2), 615-630. https://doi.org/10.1007/s11192-015-1536-3

Leeman, J., Voils, C. I. y Sandelowski, M. (2015). Conducting Mixed Methods Literature Reviews: Synthesizing the Evidence Needed to Develop and Implement Complex Social and Health Interventions. En S. N. Hesse-Biber y R. B. Johnson (Eds.), The Oxford Handbook of Multimethod and Mixed Methods Research Inquiry (pp. 167–184). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199933624.013.12

Lopéz, C., Carranza, I. E., y Dijk, T. A. (2022). Estudios del discurso: The Routledge handbook of Spanish language discourse studies. Routledge.

Ludwigs, K., Henning, L., y Arends, L. R. (2019). Measuring Happiness—A Practical Review. En Y. Kee, S. J. Lee, y R. Phillips (Eds.), Perspectives on Community Well-Being (pp. 1-34). Springer International Publishing. https://doi.org/10.1007/978-3-030-15115-7_1

Lukoševičiūtė, J., Gariepy, G., Mabelis, J., Gaspar, T., Joffė-Luinienė, R. y Šmigelskas, K. (2022). Single-Item Happiness Measure Features Adequate Validity Among Adolescents. Frontiers in Psychology, 13, 884520. https://doi.org/10.3389/fpsyg.2022.884520

Lyubomirsky, S. (2014). Los mitos de la felicidad: Descubre las claves de la felicidad auténtica (1a ed). Urano.

Lyubomirsky, S. (2021). La ciencia de la felicidad: Un método probado para conseguir el bienestar. Urano.

Lyubomirsky, S. y Lepper, H. S. (1999). A Measure of Subjective Happiness: Preliminary Reliability and Construct Validation. Social Indicators Research, 46(2), 137-155. https://doi.org/10.1023/A:1006824100041

Mendoza-Ocasal, D., Castillo-Jiménez, R., Navarro, E. y Ramírez, J. (2021). Measuring workplace happiness as a key factor for the strategic management of organizations. Polish Journal of Management Studies, 24(2), 292-306. https://doi.org/10.17512/pjms.2021.24.2.18

Muriel Quintanilla, C. A., García del Junco, J. y Ibáñez Valero, E. (2022). Revisión sistemática de la felicidad en el ámbito laboral de las organizaciones Iberoamericanas. RAN. Revistas Academia y Negocios, 8(2), 261-278. https://doi.org/10.29393/RAN8-20RSCE30020

Núñez Ramírez, M. A., Mercado Salgado, P. y Garduño Realivazquez, K. A. (2021). Validez de un instrumento para medir capital intelectual en empresas. Investigación Administrativa, 50(128), 1-21.

Omar, S., Jayasingam, S. y Bakar, R. A. (2019). Does positive organisational behaviour and career commitment lead to work happiness. International Journal of Business Excellence, 19(1), 44. https://doi.org/10.1504/IJBEX.2019.101707

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, n71. https://doi.org/10.1136/bmj.n71

Page, M. J., Moher, D., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … McKenzie, J. E. (2021). PRISMA 2020 explanation and elaboration: Updated guidance and exemplars for reporting systematic reviews. BMJ, n160. https://doi.org/10.1136/bmj.n160

Petticrew, M. y Roberts, H. (2006). Systematic Reviews in the Social Sciences. Blackwell Publishing Ltd. https://doi.org/10.1002/9780470754887
Ramirez-Garcia, C., Perea, J. G.-Á. D. y Junco, J. G.-D. (2019). La felicidad en el trabajo: Validación de una escala de medida. Revista de Administração de Empresas, 59(5), 327-340. https://doi.org/10.1590/s0034-759020190503

Rastogi, M. (2019). A psychometric validation of the happiness at workplace scale. Industrial and Commercial Training, 52(1), 15-34. https://doi.org/10.1108/ICT-04-2019-0034

Ravina-Ripoll, R., Díaz-García, G. A., Ahumada-Tello, E. y Galván-Vela, E. (2024). Emotional wage, happiness at work and organisational justice as triggers for happiness management. Journal of Management Development, 43(2), 236-252. https://doi.org/10.1108/JMD-02-2023-0046

Ravina-Ripoll, R., Galvan-Vela, E., Sorzano-Rodríguez, D. M. y Ruíz-Corrales, M. (2023). Mapping intrapreneurship through the dimensions of happiness at work and internal communication. Corporate Communications: An International Journal, 28(2), 230-248. https://doi.org/10.1108/CCIJ-03-2022-0037

Ravina-Ripoll, R., Romero-Rodríguez, L. M. y Ahumada-Tello, E. (2022). Workplace happiness as a trinomial of organizational climate, academic satisfaction and organizational engagement. Corporate Governance: The International Journal of Business in Society, 22(3), 474-490. https://doi.org/10.1108/CG-12-2020-0532

Rojas-Sánchez, M. A., Palos-Sánchez, P. R. y Folgado-Fernández, J. A. (2023). Systematic literature review and bibliometric analysis on virtual reality and education. Education and Information Technologies, 28(1), 155-192. https://doi.org/10.1007/s10639-022-11167-5

Romero-Valenzuela, D. M. y Camarena-Gomez, B. O. (2023). El consumo sustentable y responsable: Conceptos y análisis desde el comportamiento del consumidor. Revista Vértice Universitario, 25(94), e-75. https://doi.org/10.36792/rvu.v25i94.75

Salas-Vallina, A., y Alegre, J. (2021). Happiness at work: Developing a shorter measure. Journal of Management y Organization, 27(3), 460-480. https://doi.org/10.1017/jmo.2018.24

Salas-Vallina, A. y Elvira-Soria, J. (2022). New Clues for Improving Quality of Working Life: How Personal Job Resources Foster of Happiness at Work. UCJC Business and Society Review, 19(74), 131-133. https://doi.org/10.3232/UBR.2022.V19.N3.02

Salas-Vallina, A., López-Cabrales, Á., Alegre, J. y Fernández, R. (2017). On the road to happiness at work (HAW): Transformational leadership and organizational learning capability as drivers of HAW in a healthcare context. Personnel Review, 46(2), 314-338. https://doi.org/10.1108/PR-06-2015-0186

Seligman, M. E. P. (2022). La auténtica felicidad. Penguin Random House Grupo Editorial, S.A.U.

Sender, G., Carvalho, F. y Guedes, G. (2021). The Happy Level: A New Approach to Measure Happiness at Work Using Mixed Methods. International Journal of Qualitative Methods, 20, 160940692110024. https://doi.org/10.1177/16094069211002413

Sender, G., Nobre, G. C., Armagan, S. y Fleck, D. (2021). In search of the Holy Grail: A 20-year systematic review of the happy-productive worker thesis. International Journal of Organizational Analysis, 29(5), 1199-1224. https://doi.org/10.1108/IJOA-09-2020-2401

Singh, S. y Aggarwal, Y. (2018). Happiness at Work Scale: Construction and Psychometric Validation of a Measure Using Mixed Method Approach. Journal of Happiness Studies, 19(5), 1439-1463. https://doi.org/10.1007/s10902-017-9882-x

Sobrido-Prieto, M. y Rumbo-Prieto, J. M. (2018). La revisión sistemática: Pluralidad de enfoques y metodologías. Enfermería Clínica, 28(6), 387-393. https://doi.org/10.1016/j.enfcli.2018.08.008

Stankevičiūtė, Ž., Staniškienė, E. y Ramanauskaitė, J. (2021). The Impact of Job Insecurity on Employee Happiness at Work: A Case of Robotised Production Line Operators in Furniture Industry in Lithuania. Sustainability, 13(3), 1563. https://doi.org/10.3390/su13031563

Tei‐tominaga, M. y Nakanishi, M. (2021). Factors of feelings of happiness at work among staff in geriatric care facilities. Geriatrics and Gerontology International, 21(9), 818-824. https://doi.org/10.1111/ggi.14247

Valdés-Cuervo, A. A., García-Vázquez, F. I., Torres-Acuña, G. M., Urías-Murrieta, M. y Grijalva-Quiñonez, C. S. (2019). Medición en investigación educativa con apoyo del SPSS y el AMOS. CLAVE EDITORIAL.

Van Eck, N. J. y Waltman, L. (2023, octubre 31). Manual for VOSviewer version 1.6.20. https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.20.pdf

Velarde-Flores, C. L. y Velázquez-Contreras, L. (2023). Microcréditos y autonomía económica de las mujeres en situación de pobreza: Un análisis bibliométrico. Región y sociedad, 35, e171. https://doi.org/10.22198/rys2023/35/171

Yarza, I. (2010). Historia de la filosofía antigua (6ta ed.). EUNSA, Ediciones Universidad de Navarra, S.A.

Zanjirchi, S. M., Rezaeian Abrishami, M. y Jalilian, N. (2019). Four decades of fuzzy sets theory in operations management: Application of life-cycle, bibliometrics and content analysis. Scientometrics, 119(3), 1289-1309. https://doi.org/10.1007/s11192-019-03077-0
Published
2025-02-19
How to Cite
Garduño Realivazquez, K. A., Núñez Ramírez, M. A., & Sánchez Bañuelos, M. N. (2025). Systematic review of the measurement of happiness at work using mixed methods. RIDE Revista Iberoamericana Para La Investigación Y El Desarrollo Educativo, 15(30). https://doi.org/10.23913/ride.v15i30.2302
Section
Scientific articles