Distance Education in Times of COVID-19, Conditions of Academic Infrastructure
Abstract
In this research it was considered relevant to present a quantitative, cross-sectional and exploratory-descriptive study about infrastructure barriers and problems faced by young people during the period of distance education due to the COVID-19 pandemic. Specifically, in this paper we analyzed the conditions of the technological infrastructure available in households. The information was obtained through a 23-question questionnaire applied to 152 students from a public university in the Estado de México, México. The results show that 3 % of the student community doesn’t have a personal computer, while 70 % share the computer with a member of their family. Although only 7 % didn’t have an internet connection, the rest of the participants had frequent problems with this service (low bandwidth, latency, or power supply). In addition to the above, the students expressed having had frequent problems with the characteristics of their computer equipment, with the communication channels, the respect of the established class schedules and the attitude of the teachers, as well as with the excess of academic activities and the little time to carry them out. In conclusion, it is established that the application of distance education requires a multidimensional analysis of the implementation problem, to ensure that students receive a quality education.
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