Gómez Miranda, P. and Salas Cruz, R.L. 2019. ITIL Provision of Educational Technology Production Service Based on Good Practices of the ITIL Library. RIDE Revista Iberoamericana para la Investigación y el Desarrollo Educativo. 9, 18 (Apr. 2019), 683 - 716. DOI:https://doi.org/10.23913/ride.v9i18.441.